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Showing 71 to 80 of 14641 search results for About our complaints data.

  1. Side pockets

    Consumers Your rights Published: 08/09/2022 Last modified: 20/03/2023
    Side pockets could affect anyone who invests in funds that are exposed to Russian assets. Find out more about how side pockets work and what investors can expect.

  2. Annual fees: Online Invoices with FCA Chrysalis

    Tasks for firms Published: 07/05/2015 Last modified: 28/07/2023
    Firms use the FCA online invoicing portal to access their invoices, pay their fees and more. The portal is the most efficient and environmentally friendly way for them to communicate with firms. Find out how to register and login below.

  3. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  4. CCR007 consumer credit data: how to complete the return

    Published: 12/09/2016 Last modified: 02/04/2024
    Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.

  5. World Markets

    Warnings Published: 15/07/2020 Last modified: 15/07/2020
    World Markets is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  6. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    This should include appropriately focused risk-based monitoring. We will increasingly focus on how well firms analyse consumer complaints about PPI and proactively contact those who may have been mis-sold ... We will also continue our work to ensure that

  7. Executive committees

    About us Who we are Published: 02/04/2016 Last modified: 08/04/2024
    Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well.

  8. Connect Finances

    Warnings Published: 01/10/2020 Last modified: 01/10/2020
    Connect Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  9. Small payment institution (small PI)

    Last modified: 14/09/2018
    The key changes for small PIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications ... Answer the following questions to understand

  10. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data Published: 14/01/2021 Last modified: 14/01/2021
    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.
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