How to get information about a mutual society, including addresses, annual returns, rules and mergers.
You can get information from us about the following mutual societies:
- building societies
- friendly societies
- credit unions
- co-operative societies
- community benefit societies
The information we hold and can provide includes:
- registration certificates
- registered office addresses
- annual returns and accounts
- name changes
- transfers of assets and liabilities (engagements)
- merger details
- charges (eg mortgages)
How to get information and costs
You can get information by:
- searching the Mutuals Public Register to see if the document is available online and downloading it for free.
- filling in the order form to request a free electronic copy of the document if it’s not available online.
- booking an appointment if you want to see a paper copy of the document at our office. This may be possible on Mondays, Tuesdays and Thursdays between 9.30am and 12.30pm or 1.30pm and 4.30pm. This service costs £75 per hour or part thereof.
- contacting the society if you can’t find the document.
How to pay
You can pay:
- on the phone - we will phone you to take payment once you’ve ordered
- by cheque - make it out to ‘Financial Conduct Authority’ and send to Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN
If a society isn’t on the Mutuals Public Register
If a society isn’t on the Mutuals Public Register:
- it may not be registered
- it may be registered as a private company – you can get information about a company from Companies House
- its file may be stored by the National Archives
Terms and conditions
Here are the terms and conditions for the FCA providing public records.
If you have any questions, contact:
- email: [email protected]
- post: Mutual Societies, Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN