We will be moving to a new data collection platform which will replace Gabriel. Find out how to register for the new platform.
To prepare for the move, all Gabriel users will be asked to complete a mandatory one-time registration activity next time you log in to Gabriel. This will create an account for the new platform that will link with your Connect account, and will require the same login credentials as you use to log into Connect.
Connect is our system for notifications and authorisations. Don't worry if you're not currently a Connect user – you'll be able to set up a Connect account through this process, even if you don't need to use the Connect system.
We understand this is a difficult time for firms dealing with the impact of coronavirus (Covid-19) but given that the registration process is a simple but key step as we prepare to move to our new data collection platform, we are moving forward as planned.
What you'll need
If you don't have a Connect account yet, you'll only need to enter some basic contact details.
If you do have a Connect account, make sure you have your:
- Connect username (the email address that you used to register with Connect)
- Connect password
- 6-digit Connect passcode (if you have one)
The registration process
You will be asked to link your own, personal Connect and Gabriel accounts. Do not use anyone else’s Connect details for registration, such as those of your client if you're a Compliance Consultant.
Go to the Gabriel page in a new tab/window and log in. You will be asked if you are an existing Connect user.
If you are:
- Select Login
- Enter your Connect username and password, then select Next
- Enter 3 digits from your passcode (some users may be asked to create a passcode at this point), then select Next
- You'll see a confirmation message – select Ok to complete the process
If you aren't:
- Select Register and you'll be directed to a page where you'll need to register for Connect
- Enter your first name, surname, email address, phone number and the response to a security question, then select Submit
- You'll see a confirmation message – select Ok
- You'll receive an email from us – follow the link and set up your Connect password and passcode
For more detailed guidance, including screenshots of each step in the process, see our user guide for registering on the new data collection platform.
You may find it helpful to watch our explainer video on how to register:
If we recently contacted you about registering for Connect
If you recently received an email, letter or phone call from us asking you to register for Connect, and you registered a Connect account then, there is no need to create a new one now. Please use your existing Connect login details.
After you’ve registered for our new data collection platform
You should continue to log in to Gabriel using your existing Gabriel login details until we move you to the new platform.
We will email you your moving date to the new data collection platform in good time in advance, so make sure your contact details on Gabriel are up to date.
Why we are asking you to do this
We're simplifying how you will log in to FCA systems so that you can use the same login details for Connect and our new data collection platform.
If you're a Gabriel user who does not complete online submissions
Only online users of Gabriel (those that log into Gabriel to submit an online return, request a resubmission, undertake firm user administration etc), need to complete this registration process.
If you communicate with us directly or use Secure File Transfer Protocol (SFTP) instead of accessing Gabriel online, there is no need to register. We will let you know in good time before moving you to the new platform, so that you're prepared.
If you need more help
Read our troubleshooting page.