You must complete the forms and supporting documents below before applying to us for authorisation.
You can’t be authorised unless you meet the standards set out in our Conduct of Business Sourcebook.
Refer to the tables below to see which forms you'll need to complete depending on your type of debt firm.
Please use our online system Connect to download and submit these forms.
| Forms definitely required | Debt Management | Debt Packager |
Debt Collection/ Purchaser |
|---|---|---|---|
| Consumer Credit Authorisation Form | ✓ | ✓ | ✓ |
| Core Details | ✓ | ✓ | ✓ |
| Approved Persons Individuals Form A | ✓ | ✓ | ✓ |
| IT Assessment Questionnaire | ✓ | ✓ | ✓ |
| Firm Organogram and Control Structure | ✓ | ✓ | |
| Approved Persons CVs | ✓ | ✓ | ✓ |
| List of Members of The Management Body (including their experience and knowledge) | ✓ | ✓ | ✓ |
| Checklist and Declaration Form | ✓ | ✓ | ✓ |
| Capital Resources Requirement – in relation to debts under management (calculation of the firm’s prudential resources requirement and how it meets that requirement) | ✓ | ✓ | ✓ |
| Corporate Controller Forms | ✓ | ✓ | ✓ |
| Trust Controller Forms | ✓ | ✓ | ✓ |
| Individuals Forms | ✓ | ✓ | ✓ |
| Disclosure of Significant Events Appendix | ✓ | ✓ | ✓ |
| Owners and Influencers Appendix | ✓ | ✓ | ✓ |
| Sole Traders Appendix | ✓ | ✓ | ✓ |
| Forms possibly required (supporting policies and procedures) | Debt Management | Debt Packager |
Debt Collection/ Purchaser |
|---|---|---|---|
| Sales Process and Customer Journey | ✓ | ✓ | ✓ |
| Complaints Procedure and Policy | ✓ | ✓ | ✓ |
| Suite of Debt Collection letters | ✓ | ||
| Quality Assurance / Internal Review Policies and Procedures | ✓ | ✓ | ✓ |
| Confirmation of advice CONC 8.3.4R letters | ✓ | ✓ | |
| Anti-Money Laundering / Financial Crime Policy | ✓ | ✓ | ✓ |
| Overview of compliance procedures | ✓ | ✓ | ✓ |
| Arrears and default Policy and Procedures | ✓ | ✓ | |
| Affordability Policy and Assessment | ✓ | ✓ | ✓ |
| Conflict Interest Policy | ✓ | ✓ | ✓ |
| Nature and detail of third-party firms that are used and outsourcing agreements | ✓ | ||
| Overview of customer disclosure that are made available and what it will contain | ✓ | ✓ | |
| Firm's customer charging structure | ✓ | ✓ | ✓ |
| Overview of Training and CPD Policy | ✓ | ✓ | ✓ |
| Vulnerable Customer Policy | ✓ | ✓ | ✓ |
| TCF Policy | ✓ | ✓ | ✓ |
| Forbearance Policy | ✓ | ||
| Marketing Strategy: Financial Promotions: | ✓ | ✓ | |
Financial projections:
|
✓ | ✓ | ✓ |
| Overview of Policy and Oversight of ARs (if applicable) | ✓ |