Debt firms and authorisation forms

You must complete the forms and supporting documents below before applying to us for authorisation.

You can’t be authorised unless you meet the standards set out in our Conduct of Business Sourcebook.

Refer to the tables below to see which forms you'll need to complete depending on your type of debt firm.

Please use our online system Connect to download and submit these forms.

Forms definitely required Debt Management Debt Packager

Debt Collection/ 

Purchaser

Consumer Credit Authorisation Form
Core Details
Approved Persons Individuals Form A
IT Assessment Questionnaire
Firm Organogram and Control Structure  
Approved Persons CVs
List of Members of The Management Body (including their experience and knowledge)
Checklist and Declaration Form
Capital Resources Requirement – in relation to debts under management (calculation of the firm’s prudential resources requirement and how it meets that requirement)
Corporate Controller Forms
Trust Controller Forms
Individuals Forms
Disclosure of Significant Events Appendix
Owners and Influencers Appendix
Sole Traders Appendix
Forms possibly required (supporting policies and procedures) Debt Management Debt Packager

Debt Collection/ 

Purchaser

Sales Process and Customer Journey
Complaints Procedure and Policy
Suite of Debt Collection letters    
Quality Assurance / Internal Review Policies and Procedures
Confirmation of advice CONC 8.3.4R letters  
Anti-Money Laundering / Financial Crime Policy
Overview of compliance procedures
Arrears and default Policy and Procedures  
Affordability Policy and Assessment
Conflict Interest Policy
Nature and detail of third-party firms that are used and outsourcing agreements    
Overview of customer disclosure that are made available and what it will contain  
Firm's customer charging structure
Overview of Training and CPD Policy
Vulnerable Customer Policy
TCF Policy
Forbearance Policy    
Marketing Strategy: Financial Promotions:  
Financial projections:
  • Opening balance sheet
  • Closing balance sheet
  • Forecast P&L
  • Forecast cashflow
  • Financial accounts (if applicable)
Overview of Policy and Oversight of ARs (if applicable)