Apply to become a registered account information service provider (RAISP)

Find out how to become a RAISP, including the information we need from you and how to register business managers and agents. 

If the only payment service your firm will be providing is account information services (AIS), you can apply to register as a registered account information service provider (RAISP).

On 13 January 2018, providing account information services became a regulated activity. Providers of this service must be registered with us.

If you are intending to provide AIS alongside other payment services, you will need to become an authorised payment institution.

Apply to become a RAISP

You can apply for registration via Connect.

Before you apply, you must meet the following conditions:

  • you must carry on - or will carry on - some of your AIS business in the UK (you must not provide any payment services other than AIS)
  • you have robust governance arrangements and internal procedures and control mechanisms
  • you have a business plan
  • you hold adequate indemnity cover
  • directors and managers must be of good repute with appropriate skills to provide payment services
  • managers must not have been convicted of money laundering, terrorist financing or other financial crimes

Information we need from you

Together with the application form, which you must submit via Connect, and the relevant fee (non-refundable), you will need to give us details of:

  • your governance arrangements and internal procedures (for example, the structures you have in place to run a business effectively)
  • the people responsible for payment services
  • any agents acting on your behalf (if relevant) - you won't be able to submit agent forms on Connect until we authorise your firm
  • your procedure for incident reporting, managing sensitive payment data, business continuity arrangements, principles and definitions used when collecting statistical data
  • your security policy

Register each person who will manage your RAISP 

You must provide information for each person responsible for your payment services via Connect.

When completing the form, refer to the notes.

You must also notify us of any changes in the people responsible for payment services. 

Register agents 

You must register agents who’ll provide payment services on your behalf via Connect. However, you won’t be able to do this until after the RAISP has been registered.

You are responsible for the services of your agent.

You must tell us if you change agents, if their details change, or if you stop dealing with an agent. 

How long it takes 

We should acknowledge your application within 7 business days. A case officer will then be assigned to your application, to assess the information provided and make a determination.

We will make a decision on your application within:

  • 3 months (if we have all the information and evidence that we need)
  • 12 months (if your application is incomplete)

To avoid delays in your application, make sure you answer all the questions fully. Learn more about some of the common reasons for delays and how to avoid them, and read our important information before applying.

Please note that we may not accept a submission for registration as a RAISP under the Payment Services Regulations 2017 (the PSRs) as an application, where it fails to provide the minimum information set out in Regulation 17 of the PSRs. 

If we refuse to accept it, we will set out why and refund the application fee. Applicants are welcome to resubmit an application containing all the relevant information at any time.


There may be circumstances where your application does not show that the firm can meet the conditions of registration, and we will need to take steps to refuse the application. We will provide you with details of this process.

More information

Find out what to read before applying.


Once your application has been received and a case officer assigned, you should contact them with any queries. Alternatively, you can contact us.

Page updates

29/07/2020: Information added detailed application information