To report a scam or unauthorised firm, please tell us as much as you can about the firm or individual who contacted you. Remember, we can only look into scams or unauthorised conduct involving financial services that we regulate at the FCA.
Make sure that you:
- provide us with details about the scam or unauthorised firm
- complete all the necessary fields on the form
- attach copies of all supporting documentation and any correspondence you’ve had (this will help us to understand your concerns and take action)
If you’ve been contacted by several firms or individuals, then please complete a separate form for each of them.
If the firm or person you want to report is authorised or registered with the FCA, then please contact us using our regular contact details. You can check to see whether a firm is registered by using the Financial Services Register.
Please note, for reasons of confidentiality, we won’t be able to discuss any action we may take as a result of the information you give us. We may, however, contact you if we need more information that would help us.
Privacy and personal data
There are some circumstances where we may need to share the information you have given us with other regulators who have the power to act independently or alongside us.
We may do this where we are obliged to do so for legal reasons, or where the information you have given us doesn’t relate to a firm authorised by us. In these cases, another regulator may be better placed to investigate your issue.
Where possible we will remove your personal data before sharing it with another regulator, however, sometimes we will need to share your personal data with them. To find out how we use your personal data, please read our privacy notice.