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Check MoneyHelper for free, impartial help, backed by government, on dealing with debts.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Check MoneyHelper for free, impartial help, backed by government, on insurance.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Search our Financial Services Register for authorised firms and individuals.

Financial Services Register

Read our pages on:

How to claim compensation if a firm fails

Using claims management companies

Read our pages on:

How to complain

How to complain about a payment or e-money service

Using claims management companies

Complain about the FCA, the PRA or the Bank of England (the regulators).

Complain about a regulator

Read our page on:

Car finance complaints

Find out how to spot and avoid scams.

Protect yourself from scams

Visit ScamSmart to find out how to avoid investment and pension scams.

ScamSmart

Find out how to spot and avoid pension scams.

Types of pension scams

Find out how to spot and avoid fake FCA emails, phone calls, and websites.

Fake FCA communications

Our Warning List shows the firms that we’re concerned are working without our permission.

FCA Warning List

Find out what scams we can look into and how to make a report.

Report a scam

How to spot fake FCA communications

Find out more about claiming a refund and why a refund can be refused.

Unauthorised payments from your account

Find out what we can investigate and how to spot the warning signs.

Report a misleading advert

Find out how to spot and report an unfair or unclear term.

Report an unfair contract term

Read our pages on:

How to complain

How to complain about a payment or e-money service

Using claims management companies

Check MoneyHelper for free, impartial help, backed by government, on banking.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Find out how to spot and avoid banking scams.

Banking and online account scams

Check MoneyHelper for free, impartial help, backed by government, on savings.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Check how much you could earn if you switch to a savings account with a higher interest rate.

Savings calculator

Check MoneyHelper for free, impartial help, backed by government, on financial advice.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Search our Financial Services Register for authorised firms and individuals.

Financial Services Register

Check MoneyHelper for free, impartial help, backed by government, on funeral plans.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Find out how to make sure your provider is authorised by us, and what you should do if it isn’t.

Check your funeral plan provider

Read our InvestSmart articles to help you make better investment decisions.

InvestSmart

Read our InvestSmart articles to help you make better investment decisions.

InvestSmart

Visit ScamSmart to find out how to avoid investment and pension scams.

ScamSmart

Check MoneyHelper for free, impartial help, backed by government, on borrowing money.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Find out how to spot and avoid loan fee fraud.

Loan fee fraud

Check MoneyHelper for free, impartial help, backed by government, on mortgages.

We work with MoneyHelper to provide free support and financial guidance.

MoneyHelper

Search our Financial Services Register for authorised firms and individuals.

Financial Services Register

Find out how to spot and avoid mortgage fraud.

Mortgage fraud

Find out what you can expect from your bank when you make and receive payments.

Making and receiving payments

Find out more about claiming a refund and how to avoid unauthorised transactions.

Unauthorised payments from your account

Find out about non-bank payment providers and what protections you have.

Using payment service providers

Check MoneyHelper for free, impartial help, backed by government, on pensions.

Pension Wise is another service from MoneyHelper. It offers free, impartial guidance to over 50s.

MoneyHelper

Pension Wise

If you're considering a transfer, find out what you need to think about, and the risks involved.

Considering a defined benefit pension transfer

Find out how to spot and avoid pension scams.

Types of pension scams