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Showing 61 to 70 of 276 search results for wide firm complaints data for 2014.

61. Innovation Hub: Market insights

    Data Published: 10/01/2023 Last modified: 10/01/2023
    The FCA publishes its latest data on the firms supported by its Regulatory Sandbox and Innovation Pathways service.

62. CP14/30: Improving complaints handling

    Consultation papers Published: 12/12/2014 Last modified: 07/02/2022
    We are consulting on proposed changes to rules to improve complaints handling.

63. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

64. Firm level complaints data 2013 H2 [xlsx]

    Data Published: 07/04/2014 Last modified: 09/04/2014
    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

65. FCA Data Bulletin October 2014 edition - underlying data [xlsx]

    Data Published: 07/10/2014 Last modified: 07/10/2014
    Underlying data for the firms the FCA regulates, complaints about firms, compensations stats, the mortgage market, and freedom of information requests.

66. Aggregate complaints data charts 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 12/07/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

67. 2017 fines

    News stories Published: 31/01/2017 Last modified: 07/03/2019
    This table contains information about fines published during the calendar year ending 2017. The total amount of fines is £229,515,303. 

68. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... The 15 firms in the review have identified improvements they can

69. Monthly PPI refunds and compensation

    Data Published: 07/05/2020 Last modified: 29/04/2021
    The FCA provides figures on refunds and compensation paid to customers who have complained about PPI.

70. FCA provides update on PPI

    Press Releases Published: 02/08/2016 Last modified: 26/06/2019
    This is to allow firms time to prepare for and implement the provisions on Plevin;. ... CP15/39, 26 November 2015: Rules and guidance on payment protection insurance complaints.