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Showing 1 to 11 of 344 search results for voluntary information on services for vulnerable customers.

1. Forms

   List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

2. FCA mandated and voluntary information on current account services

   Data Published: 19/08/2020 Last modified: 13/11/2020
   Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and

3. FCA performance scorecard - comparison metrics for personal current accounts 2021

   Data Published: 14/01/2021 Last modified: 14/01/2021
   This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

4. About our data

   Last modified: 14/03/2024
   The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

5. FCA makes it easier for people to compare bank accounts

   Press Releases Published: 12/12/2017 Last modified: 12/12/2017
   The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive

6. Better information on current account services

   News stories Published: 15/08/2018 Last modified: 25/09/2019
   From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances.

7. Information on current account services – complete set

   News stories Published: 15/02/2019 Last modified: 15/02/2019
   Last year, we set out how the main current account providers in the UK were publishing better information about the services they offer to consumers and to small businesses, and how far their customers recommend them. Today sees the publication of

8. Current account services providers' links

   Data Published: 14/08/2019 Last modified: 13/03/2024
   The FCA provides Tables of providers’ website links and API locations for information about current account services for each brand.

9. Our approach to consumers

   Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
   Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.

10. Payments after PSD2: evolution or revolution

    Speeches Published: 10/04/2018 Last modified: 10/04/2018
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.

11. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.