Search results
Showing 41 to 50 of 1888 search results for under the Consumer Duty.
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Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Portfolio letter for SIPP operators [pdf]
Our letter setting out expanded expectations of firms under the Consumer Duty -
Financial Lives survey highlights importance of the FCA’s Consumer Duty
The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from -
Financial promotions quarterly data 2023 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2023 to 31 March 2023 . -
Retail banking Consumer Duty multi-firm work
The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work. -
Pensions value for money
All pension savers need to be confident that their scheme delivers value regardless of where they’re invested. We know that short term cost can dominate decision making in the context of defined contributions (DC) schemes, and whilst cost matter -
FCA supports firms through the transition to implementing the Consumer Duty
FCA sets out, in letters, the expectations of the Duty and arranges a series of in-person events for groups of small and medium-sized firms. -
Business Plan 2024/25
Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
Information for firms on motor finance complaints
Guidance for firms affected by the FCA's review into the historical use of discretionary commission arrangements (DCAs) in the motor finance industry. -
FCA sets out 14-point action plan on cash savings
Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.