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Showing 1 to 11 of 1722 search results for topline outcomes.

1. FCA outcomes and metrics

   The FCA is committed to being clear about how it is accountable for its progress. The FCA sets out its outcomes and the metrics it will use to measure them.

2. Business Plan 2022/23

   Business plans Published: 07/04/2022 Last modified: 27/04/2022
   The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

3. Our Positive Impact 2023 [pdf]

   Corporate documents Published: 20/07/2023
   The FCA sets out and, where possible, quantify the benefits to consumers and markets that its activities generate in terms of the topline outcomes highlighted in its 3-year Strategy.

4. Business Plan 2023/24

   Corporate documents Business plans Published: 05/04/2023 Last modified: 13/11/2023
   The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

5. Fair treatment of customers

   Tasks for regulated firms Published: 12/05/2015 Last modified: 15/02/2023
   All firms must be able to show consistently that fair treatment of customers is at the heart of their business model. Learn more about what is expected.

6. Regulating for better outcomes - next steps in consumer credit

   Speeches Published: 08/10/2021 Last modified: 08/10/2021
   Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

7. Innovation and improving outcomes

   Speeches Published: 17/06/2016 Last modified: 17/06/2016
   Speech by Christopher Woolard, Director of Strategy and Competition, delivered at the Global Digital Banking Conference on 16 June 2016 in London.

8. Retirement Outcomes Review

   Market studies Published: 11/07/2017 Last modified: 11/08/2021
   We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015.

9. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

10. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

11. PS19/1: Retirement Outcomes Review: feedback on CP18/17 and our final rules and guidance

    Policy statements Published: 28/06/2018 Last modified: 20/03/2019
    This Policy Statement outlines the new rules and guidance on our first package of remedies from the Retirement Outcomes Review (ROR) following our Consultation Paper CP18/17 (summary).