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Showing 192 to 201 of 441 search results for rules and guidance on payment protection insurance.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

  3. How to apply for authorisation or registration

    Firms Firm authorisation Published: 24/05/2023 Last modified: 19/12/2023
    If your firm needs to be authorised by us, or registered with us, learn about the process, our expectations and how to apply.

  4. Financial promotions data 2023

    Data Published: 14/02/2024 Last modified: 13/03/2024
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

  5. General FAQs for policyholders with business interruption insurance

    Firms Published: 29/01/2021 Last modified: 03/11/2022
    Guidance on how to make a claim and more information on clauses.

  6. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  7. Promoting competition

    What we do Published: 22/03/2016 Last modified: 02/04/2024
    What the FCA does to promote effective competition in the interests of consumers.

  8. FCA finds firms fail to deliver best execution

    Press Releases Published: 31/07/2014 Last modified: 31/07/2014
    Four firms attempted to evade FCA rules by changing the description of services they offered to clients so they could continue to receive payment for order flow, despite clear guidance on ... Regulatory guidance on payment for order flow.

  9. Your rights with financial services

    Consumers Your rights Published: 20/03/2023 Last modified: 31/07/2023
    Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong.

  10. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  11. Financial promotions quarterly data 2023 Q2

    Data Published: 04/08/2023 Last modified: 03/11/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023.
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