General FAQs for policyholders with business interruption insurance

Our FAQs have information for policyholders with business interruption insurance, including guidance on how to make a claim.

Guidance on disease clauses

Disease clauses generally provide cover for business interruption losses resulting from the occurrence of an infectious or notifiable disease, like coronavirus, at or within a specified distance of the business premises.  They may form part of a clause that covers other types of risk, such as business interruption caused by murder, suicide or vermin at the premises.

Guidance if you have already made a claim or complaint

Guidance about what to claim for


Page updates

: Editorial amendment page updated as part of website refresh