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PS19/2: Previously rejected PPI complaints and further mailing requirements – Feedback on CP18/33 and final rules and guidance
In this Policy Statement (PS) we summarise and respond to feedback to Consultation Paper CP18/33: Regular premium PPI complaints and recurring non-disclosure of commission – Feedback on CP18/18, final guidance, and consultation on proposed mailing -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
FCA makes it easier for people to compare bank accounts
The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
most PPI complaints concern either single premium personal loan PPI or credit card PPI. ... The FCA will publish its consultation paper on the deadline for PPI complaints and on rules and guidance in light of the Plevin decision before the end of 2015. -
Our supervision overview
Speech by Clive Adamson, Director of Supervision, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered -
Interpreting the data
Find out how the data the FCA requires from providers of personal and business current accounts is measured. -
FCA launches general insurance market study
The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance. -
Financial promotions quarterly data 2022 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for January 2022 to 31 March 2022. -
Finalised Guidance: Business interruption insurance test case
This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.