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Showing 71 to 80 of 214 search results for intensive consumer research to help us understand.

  1. FCA and Practitioner Panel publish findings from 2019 joint survey

    News stories Published: 31/07/2019 Last modified: 01/08/2019
    The FCA and the Practitioner Panel have published a report from their 2019 joint survey of FCA-regulated firms. The survey gives views across the financial services sector of the FCA's performance as a regulator. It provides important information to

  2. Occasional paper No.40: Time to act: A field experiment on overdraft alerts

    Occasional papers Published: 24/07/2018 Last modified: 24/07/2018
    As part of the high-cost credit review, the FCA wanted to understand the impact of automatically enrolling customers into just-in-time arranged overdraft alerts and early warning alerts for overdrafts and unpaid items.

  3. Asset management market study

    Market studies Published: 18/11/2015 Last modified: 24/09/2018
    We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified.

  4. Preparing for the future of Consumer Investments

    Corporate documents Published: 08/12/2023 Last modified: 08/12/2023
    We want consumers of all wealth levels to be able to make good investment decisions, with confidence and understanding of the risks and the protection involved.

  5. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  6. Personal data and supervision

    Last modified: 13/12/2023
    How and why the FCA uses personal data to carry out its supervision functions.

  7. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  8. Our approach to ensuring firms treat vulnerable customers fairly

    Speeches Published: 05/03/2020 Last modified: 06/03/2020
    Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.

  9. Understanding mortgage prisoners

    Data Published: 17/01/2020 Last modified: 15/09/2022
    Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population. 

  10. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.