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Showing 112 to 121 of 1576 search results for information on services for vulnerable customers.

  1. FCA confirms the increase in thresholds for contactless payments

    Press Releases Published: 03/03/2021 Last modified: 03/03/2021
    The Financial Conduct Authority (FCA) has confirmed changes to its rules to allow for an increase in the single transaction contactless payment threshold from £45 to £100. The contactless threshold for multiple transactions will also increase from
  2. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    HomeServe has accepted that it needed to restore its customer focus and move away from a culture of putting profits before treating customers fairly. ... Firms must put the interests of customers at the heart of their business if we are to restore trust
  3. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.
  4. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    essential services to most people – including some of the most financially vulnerable in our society.We have started here as we mean to go on, setting clear expectations and being prepared ... We also continue to be focused on ensuring that inside
  5. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  
  6. FCA and PRA appoint new Chair of the FSCS

    Press Releases Published: 13/02/2018 Last modified: 13/02/2018
    The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) today announce the appointment of Marshall Bailey as Chair of the Financial Services Compensation Scheme Ltd (FSCS) with effect from 1 April 2018. The appointment
  7. FCA contacting 16,000 customers of debt management firm, PDHL

    Press Releases Published: 10/03/2016 Last modified: 11/03/2016
    FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... Consumers seeking debt advice should contact the Money Advice Service, www.moneyadviceservice.org.uk/debt-management or call 0300 330 2222 for more
  8. It's time for an Enlightenment on financial inclusion

    Speeches Published: 29/09/2023 Last modified: 29/09/2023
    Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event.
  9. Cautious optimism for the post-pandemic world

    Speeches Published: 23/04/2021 Last modified: 23/04/2021
    Speech by Charles Randell, Chair of the FCA and PSR, to the Finance & Leasing Association.
  10. FCA obtains High Court judgment against unauthorised mortgage brokers

    Press Releases Published: 14/11/2022 Last modified: 14/11/2022
    The FCA has obtained a judgment against London Property Investments (U.K) Limited (LPI), NPI Holdings Limited, their director Daniel Stevens and his father, Tony Stevens, for arranging mortgages without FCA authorisation and exploiting vulnerable