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Showing 162 to 171 of 211 search results for importance of culture in driving.

  1. Culture and Governance

    Read about the FCA's work on culture and governance, including details of how to get involved.

  2. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  3. Our approach to ensuring firms treat vulnerable customers fairly

    Speeches Published: 05/03/2020 Last modified: 06/03/2020
    Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference.

  4. Penalties, remediation, and our General Principles

    Speeches Published: 13/02/2020 Last modified: 13/02/2020
    FCA Executive Director of Enforcement and Market Oversight, delivered this speech on financial penalties at the City & Financial Global Ltd event, London.

  5. Leaning in on making consumer tech a force for good

    Speeches Published: 23/01/2024 Last modified: 26/01/2024
    Speech by Nikhil Rathi delivered at the Imperial College London Business School.

  6. Acting flexibly and treating customers fairly in the face of a pandemic

    Speeches Published: 04/11/2020 Last modified: 04/11/2020
    Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.

  7. The vital relationship between the regulator and the advisory industry

    Speeches Published: 18/11/2014 Last modified: 20/11/2014
    Speech by John Griffith-Jones, Chairman of the FCA, at The Association of Professional Financial Advisers (APFA) Annual Gala Dinner delivered at Banking Hall, London. This is the text of the speech as drafted, which may differ from the delivered

  8. Karina McTeague speech on retail banking and payments at the PayExpo 2017

    Speeches Published: 13/11/2017 Last modified: 13/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape.

  9. Where next for investment and asset management regulation?

    Speeches Published: 28/09/2017 Last modified: 02/10/2017
    Speech by Megan Butler, Executive Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered at the FT Investment Management Summit Europe 2017.

  10. The FCA's response to COVID-19 and expectations for 2020

    Speeches Published: 04/06/2020 Last modified: 04/06/2020
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.

  11. Financial Conduct Authority confirms approach to improving responsibility and accountability in the banking sector

    Press Releases Published: 16/03/2015 Last modified: 16/03/2015
    The culture of a firm is important in ensuring customers are at the heart of how a business is run. ... The FCA has also highlighted the importance of ensuring that this progress is not undermined by other performance management practices.
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