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Showing 92 to 101 of 314 search results for guidance on payment protection insurance complaints.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. FSA - GC12/4 [pdf]

    Guidance consultations Published: 06/03/2012 Last modified: 11/07/2016
    In this guidance we refer to letters or other types of communications used to contact consumers to ask them to respond if they would like their sale to be reviewed as PPI consumer contact letters.

  3. Authorisation

    Firm authorisation Firms Last modified: 19/12/2023
    Authorisation landing page

  4. Organisations we collect for

    Tasks for firms Published: 08/05/2015 Last modified: 10/07/2023
    Find out which organisations the FCA collect levies for. 

  5. Complaints data

    Data Published: 25/04/2024 Last modified: 25/04/2024
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

  6. Unfair contract terms library

    Tasks for firms Published: 03/08/2015 Last modified: 09/05/2024
    The FCA's work on unfair contract terms including past undertakings, agreements and other publications.

  7. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the

  8. Employers' liability insurance: claiming for a work-related injury or illness

    Consumers Published: 18/04/2016 Last modified: 17/07/2020
    If you want to make a claim following a work-related illness or injury, but are unable to get the information you need from your employer, read our guidance to help you find the right insurer.

  9. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.

  10. PerfectHome enters administration

    News stories Published: 28/03/2022 Last modified: 28/03/2022
    On 25 March 2022, Temple Finance Limited, trading as PerfectHome, was placed into administration. Rob Harding and David Soden of Teneo Financial Advisory Limited were appointed as joint administrators.

  11. FSA - PS10/12 [pdf]

    Policy statements Published: 10/08/2010 Last modified: 30/05/2013
    Policy FSA - PS10/12 - This Policy Statement PS10/12 reports on the further consultation in CP10/6 and final Handbook text.