Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 82 to 91 of 314 search results for guidance on payment protection insurance complaints.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

  3. Complaints data

    Data Published: 25/04/2024 Last modified: 25/04/2024
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

  4. Regulatory reporting

    Tasks for regulated firms Published: 03/05/2016 Last modified: 09/02/2023
    Find out more about the type of reports you should be sending us to comply with our regulatory requirements.

  5. Leaseholder buildings insurance

    Consumers Complaints and compensation Know your rights Published: 30/04/2021 Last modified: 21/09/2022
    Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs.

  6. Authorisation

    Firm authorisation Firms Last modified: 19/12/2023
    Authorisation landing page

  7. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  8. 2013 fines

    News stories Published: 02/01/2013 Last modified: 26/03/2024
    Fines published during the calendar year ending December 2013.

  9. FSA - GC11/26 [pdf]

    Guidance consultations Published: 11/11/2011 Last modified: 11/07/2016
    This guidance is likely to be of most relevance to Firms who provide or distribute short-term payment protection products (in particular short term income protection or debt freeze/debt waiver), or who are considering doing so.

  10. FSA - CP10/6 [pdf]

    Consultation papers Published: 09/03/2010 Last modified: 30/05/2013
    Consultation FSA - CP10/6 - The FSA's Consultation paper CP10/6 is entitled 'The assessment and redress of payment protection insurance complaints; feedback on CP 09/23 and further consultation'. It was published in March 2010 and the period for

  11. FSA - GC12/11 [pdf]

    Guidance consultations Published: 17/03/2013 Last modified: 11/07/2016
    We have developed this guidance to help firms identify and manage the risks from incentive schemes. The guidance sets out a number of ways, but not the only ways, firms can comply with the relevant requirements set out in the FSA Handbook.