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Showing 91 to 100 of 16574 search results for firm complaints data.

  1. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    Under the Financial Services Act 2012 the regulators operate a Complaints Scheme to investigate complaints against them. ... CP16/6: Complaints against the Regulators [PDF]. This consultation is aimed at both consumers and firms who may wish to use the
  2. Firm level complaints data 2015 H1 [xlsx]

    Data Published: 25/09/2015 Last modified: 22/02/2016
    Firm level complaints data 2015 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  3. Firm level complaints data 2016 H1 [xlsx]

    Data Published: 06/10/2016
    Firm level complaints data 2016 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  4. Firm level complaints data 2015 H2 [xlsx]

    Data Published: 24/03/2016 Last modified: 04/04/2016
    Firm level complaints data 2015 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  5. Total number of complaints continues to fall

    Press Releases Published: 06/10/2016 Last modified: 06/10/2016
    Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of
  6. Firm level complaints data 2013 H2 [xlsx]

    Data Published: 07/04/2014 Last modified: 09/04/2014
    Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  7. Firm level complaints data 2014 H2 [xlsx]

    Data Published: 26/03/2015 Last modified: 30/03/2015
    Firm level complaints data 2014 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  8. Firm level complaints data 2014 H1 [xlsx]

    Data Published: 22/09/2014 Last modified: 27/11/2014
    Firm level complaints data 2014 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. Firm level complaints data 2013 H1 [xlsx]

    Data Published: 10/10/2013 Last modified: 09/12/2013
    Firm level complaints data 2013 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  10. Redress paid

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.