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Showing 121 to 130 of 779 search results for dealing with vulnerable customers.

  1. FCA confirms further support for motor finance and high-cost credit customers

    Press Releases Published: 15/07/2020 Last modified: 15/07/2020
    We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

  2. FCA confirms support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 02/06/2020 Last modified: 02/06/2020
    The FCA has today confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holiday or who are yet to request one.

  3. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.

  4. UKRN encourages policy makers to use Power of Attorney guide

    News stories Published: 08/05/2019 Last modified: 08/05/2019
    The Power of Attorney guide aims to help organisations understand what the law requires of them when dealing with powers of attorney.

  5. Our emerging regulatory approach to Big Tech and Artificial Intelligence

    Speeches Published: 12/07/2023 Last modified: 12/07/2023
    Speech by Nikhil Rathi, our Chief Executive, delivered at The Economist, London.

  6. Compliance, Culture and Evolving Regulatory Expectations

    Speeches Published: 26/04/2021 Last modified: 26/04/2021
    Speech by Mark Steward, Executive Director of Enforcement and Market Oversight.

  7. FCA announces proposals to further support motor finance and high cost credit customers

    Press Releases Published: 03/07/2020 Last modified: 03/07/2020
    The FCA has today announced proposals which would provide continued support for users of motor finance and high cost credit products, who continue to face payment difficulties due to coronavirus (Covid-19).

  8. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  9. Insights from the 2020 Cyber Coordination Groups

    Research notes Published: 29/04/2021 Last modified: 29/04/2021
    Overview and insight from the latest quarterly Cyber Coordination Group meeting

  10. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.
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