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1. Information sheets: consumer credit

   Tasks for firms Published: 09/05/2015 Last modified: 03/05/2024
   Consumer credit firms can download the information sheets to accompany arrears and default notices

2. Credit unions

   Tasks for firms Published: 11/05/2015 Last modified: 03/05/2024
   Find out how to get authorised and about other requirements for credit unions.

3. Cryptoassets: our work

   Focus areas Published: 23/01/2019 Last modified: 03/05/2024
   Learn more about our work on cryptoassets to ensure consumers are protected, market integrity is upheld, and competition works in the interest of consumers.

4. Consumer Duty

   Focus areas Last modified: 21/02/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

5. Notice of Decision 2024: Heaunique Limited [pdf]

   Decision notices Published: 03/05/2024
   This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation.

6. Consumers

   Consumers Last modified: 31/10/2023
   Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

7. Contact us

   Last modified: 08/04/2024
   If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

8. Panels

   Last modified: 18/01/2024
   The Panels provide challenge and advice to the FCA on its work. Find out more about each panel.

9. Chair

   About us Who we are Published: 06/04/2016 Last modified: 21/02/2023
   Read about the responsibilities of the FCA Chair.

10. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.