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Consumer Duty implementation plans
The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed -
The impact and effectiveness of Innovate
Since launching Innovate we have received nearly 1,600 applications for support and have provided support to nearly 700 firms of varying shapes and sizes. We have played an active role in the fintech industry, and have produced policy on innovation -
Consumer credit and consumers in vulnerable circumstances
Consumer credit and consumers in vulnerable circumstances. Research insights First published:. ... Consumer credit and consumers in vulnerable circumstances. -
It's time for an Enlightenment on financial inclusion
Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event. -
Ensuring the fair treatment of customers in vulnerable circumstances
The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement. -
Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Our approach to supervision
Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public. -
Cyber security – industry insights
We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and -
Critical issues in financial regulation: The FCA's perspective
Speech by our CEO, Nikhil Rathi, delivered at City Week 2022. -
Research Note: Cryptoassets consumer research 2023 (Wave 4)
This report contains independent quantitative research which clearly shows that cryptoassets awareness and ownership are increasing in the United Kingdom.