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Showing 1 to 10 of 15679 search results for consumer%20research.

  1. Data

    Last modified: 18/04/2024
    All data published by the Financial Conduct Authority.

  2. Consumer Duty

    Focus areas Last modified: 21/02/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

  3. Credit reporting: Interim Working Group (IWG)

    Consumer credit firms Published: 05/12/2023 Last modified: 19/04/2024
    The interim working group (IWG) aims to produce recommendations to the FCA on the new Credit Reporting Governance Body. Find out more about this work.

  4. Consumers

    Consumers Last modified: 31/10/2023
    Consumers can find out about their rights with banking, insurance, mortgages and financial advice, and how to complain or avoid scams.

  5. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 21/02/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  6. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 05/01/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

  7. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

  8. Contact us

    Last modified: 08/04/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.

  9. Consumer Duty – information for firms

    Tasks for firms Published: 03/10/2022 Last modified: 01/11/2023
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  10. Expectations of firms offering fractional shares to retail investors

    Firms Published: 01/12/2023 Last modified: 01/12/2023
    FCA's expectations under the Consumer Duty for firms offering fractional shares.