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Showing 151 to 160 of 838 search results for consumer research.

151. FS13/2: Platforms - feedback to Chapter 4 of QCP 13/3

     Feedback statements Published: 08/10/2013 Last modified: 07/02/2022
     We are confirming the definition of ‘platform service’ following our consultation.

152. GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development

     Guidance consultations Published: 11/07/2014 Last modified: 11/07/2014
     report on research on how customers use services that do not provide a personal recommendation. ... This guidance should be read by firms distributing retail investment products and consumer groups.

153. PS21/18: Restricting CMC charges for financial products and services claims

     Policy statements Published: 29/11/2021 Last modified: 29/11/2021
     This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.

154. Occasional Paper No. 18: Market-Based Finance: Its Contributions and Emerging Issues

     Occasional papers Published: 26/05/2016 Last modified: 02/09/2016
     to develop an analytical framework to help us appreciate market-based finance’s (MBF) contribution to consumer welfare and identify its potential risks. ... Occasional Papers contribute to the work of the FCA by providing rigorous research results and

155. TR15/6: Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)

     Thematic reviews Published: 22/05/2015 Last modified: 23/06/2015
     consumers, were handled promptly and fairly. ... We also commissioned an independent research agency to carry out qualitative research with 100 SMEs that had made a claim.

156. Call for Input: Terms and definitions for services which are linked to payment accounts and subject to fees

     Feedback statements Published: 17/06/2015 Last modified: 25/08/2016
     To gain a better understanding of consumer preferences regarding terminology, we commissioned qualitative consumer research. ... Our findings informed our choice of terms and definitions. The full findings of the consumer testing are in Optimisa

157. Financial Lives 2020 survey: the impact of coronavirus

     Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
     The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

158. PS21/10: Investor protection measures for special purpose acquisition companies: Changes to the Listing Rules

     Policy statements Published: 30/04/2021 Last modified: 05/04/2022
     We set out changes to our Listing Rules that apply to special purpose acquisition companies (SPACs)

159. TR14/10 - Developments in the distribution of retail investments: Purchasing investments without a personal recommendation or with simplified advice

     Thematic reviews Published: 11/07/2014 Last modified: 25/08/2016
     We looked at how firms had designed their models and whether they supported good consumer outcomes.

160. TR13/5 – Supervising retail investment advice: how firms are implementing the RDR

     Thematic reviews Published: 25/07/2013 Last modified: 03/06/2014
     Along with our consumer research, this report should provide the impetus needed for those firms who are not quite there yet. ... NMG Consumer research:. We have provided feedback to those firms in our review, but all firms should ensure they are