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Showing 131 to 140 of 838 search results for consumer research.

  1. Occasional Paper No. 26: From advert to action: behavioural insights into the advertising of financial products

    Occasional papers Published: 12/04/2017 Last modified: 21/07/2017
    How are we affected by financial advertising? What do we pay attention to and when might we be misled? In this paper we explore the science of advertising to answer these questions.
  2. PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure

    Policy and guidance Policy statements Published: 15/10/2019 Last modified: 28/07/2020
    We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs.
  3. A strategy for positive change: our ESG priorities

    Corporate documents Published: 03/11/2021 Last modified: 21/11/2022
    The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy.
  4. Interest rates and risk-based credit limits in the UK credit card market

    Research articles Published: 08/07/2022 Last modified: 08/07/2022
    We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk.
  5. Occasional Paper No. 35: Six of One…? Choice of intermediary in the UK mortgage market

    Occasional papers Published: 04/05/2018 Last modified: 29/01/2021
    As part of the FCA's mortgages market study, the FCA wanted to understand whether consumers’ borrowing costs vary materially depending on their choice of intermediary and, if so, why.
  6. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

    Occasional papers Published: 30/08/2022 Last modified: 15/11/2022
    This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.
  7. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.
  8. An evaluation of our guaranteed asset protection insurance intervention

    Corporate documents Published: 31/07/2018 Last modified: 20/12/2018
    In this paper, we evaluate our September 2015 add-on guaranteed asset protection (GAP) insurance intervention.
  9. TR14/11 - Price comparison websites in the general insurance sector

    Thematic reviews Published: 16/07/2014 Last modified: 31/08/2016
    This report is aimed at price comparison websites (PCWs), insurers, brokers, relevant trade associations and consumer bodies. ... We found that PCWs :. did not always ensure that consumers were given the appropriate information to help them make informed
  10. Call for input to the post-implementation review of the FCA’s crowdfunding rules

    Calls for input Published: 02/09/2016 Last modified: 09/09/2016
    In this paper we set out some of the recent developments across the crowdfunding sector and a number of concerns that we have identified in response.