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Showing 101 to 110 of 836 search results for consumer research.

  1. Review on disclosure of costs by asset managers

    Multi-firm reviews Published: 28/02/2019 Last modified: 28/02/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.
  2. Occasional Paper 56: Fair exchange: Presenting foreign exchange quotes to improve consumer choice

    Occasional papers Published: 01/09/2020 Last modified: 02/09/2020
    In this study, we tested 3 different practices for presenting cost and exchange rate information in an online experiment with a nationally representative sample of participants.
  3. Occasional Paper No. 20: Can we predict which consumer credit users will suffer financial distress?

    Occasional papers Published: 03/08/2016 Last modified: 19/01/2021
    This paper analyses the prevalence of financial distress, how this distress is related to consumer credit use, and whether financial distress can be predicted.
  4. FG23/3: Finalised non-handbook Guidance on cryptoasset financial promotions

    Finalised guidance Published: 02/11/2023 Last modified: 02/11/2023
    The Guidance will help firms deliver fair, clear, and not misleading marketing of cryptoassets to UK consumers.
  5. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.
  6. Occasional Paper No. 17: Access to Financial Services in the UK

    Occasional papers Published: 24/05/2016 Last modified: 31/07/2020
    This paper aims to stimulate ideas and foster a culture of access and inclusion throughout retail financial services, that embraces firms, regulators, government and consumer organisations.
  7. Occasional Paper No. 38: Testing retirement communications: Waking up to get wise

    Occasional papers Published: 28/06/2018 Last modified: 28/06/2018
    As part of the Retirement Income Market Study and the Retirement Outcomes Review, the FCA looked into ways in which we could encourage those approaching retirement to engage with the free government guidance available to them and with their pension
  8. TR14/21: Retail investment advice: Adviser charging and services

    Thematic reviews Published: 16/12/2014 Last modified: 31/08/2016
    We also commissioned NMG Consulting to conduct consumer research into how consumers interact with advisory firms’ ongoing service propositions. ... Our consumer research highlighted the importance many consumers place on the ongoing service element of
  9. Occasional Paper No. 25: Incentivising compliance with financial regulation

    Occasional papers Published: 16/12/2016 Last modified: 16/12/2016
    This paper looks into the basic economic theory of incentives and how they can be used to enhance compliance in financial regulation.
  10. Occasional Paper No. 51: Using online experiments for behaviourally informed consumer policy

    Occasional papers Published: 10/02/2020 Last modified: 10/02/2020
    Consumer policy is informed by human behaviour but how do we measure this in a cost effective and relevant way? Online experiments help us focus our policy making decisions to act in consumers interests.