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Showing 51 to 60 of 211 search results for complaints data from firms to enable us to monitor.

51. Transforming to a forward-looking, proactive regulator

    Speeches Published: 15/07/2021 Last modified: 15/07/2021
    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

52. General insurance value measures data - July to December 2021

    Data Published: 25/11/2022 Last modified: 25/11/2022
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021.

53. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

54. Customer Understanding of Transactions

    News stories Published: 12/04/2016 Last modified: 12/04/2016
    their approach to designing products, providing understandable information to consumers and dealing with complaints. ... The FCA will continue to monitor this area and undertake further follow up work in due course.

55. PS19/23: FCA and PRA changes to mortgage reporting requirements

    Policy statements Published: 13/12/2018 Last modified: 30/09/2019
    We summarise the feedback and our response to it following consultation paper (CP) FCA – 18/41 / PRA – 30/18.

56. Our use of cookies

    Last modified: 15/12/2023
    Find out about the individual cookies the FCA uses on fca.org.uk, and why it uses them.

57. Data Bulletin: September 2018 - Retirement income market

    Data Published: 06/09/2018 Last modified: 12/07/2019
    This issue of the Data Bulletin focuses on the latest trends in the retirement income market collected through our Retirement Income Data Request (RIDR).

58. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

59. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    We will continue to work with firms and monitor their performance in this area to ensure the high standards we are looking for are met.”. ... The remaining firms are in the process of responding. The FCA will continue to monitor these promotions and

60. Lloyds Banking Group fined £4.3 million for delayed PPI redress payments

    Press Releases Published: 19/02/2013 Last modified: 09/12/2016
    The Financial Services Authority (FSA) has fined three Lloyds Banking Group firms a total of £4,315,000 for failings in their systems and controls that resulted in up to 140,000 customers receiving delayed payment protection insurance (PPI) redress.