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Showing 121 to 130 of 2721 search results for complaints data for 2014.

  1. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    The FCA’s thematic review of the payday market was carried out between April 2014 and March 2015. ... On 1 April 2014, the FCA became responsible for the regulation of approximately 50,000 consumer credit firms.

  2. Consumer investments data review April - September 2021

    Data Published: 03/03/2022 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021.

  3. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  4. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  5. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  6. CP14/4 – Quarterly Consultation Paper No. 4

    Consultation papers Published: 06/03/2014 Last modified: 30/08/2015
    make minor changes to the complaints data reporting form and update guidance. ... clarify the scope of mortgage Product Sales Data performance data reporting for firms who own regulated mortgage contracts but who do not have the ‘entering into’

  7. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    The FCA also acts on complaints received from the public and via the Advertising Standards Authority. ... Since 1 April 2014, the FCA has reviewed 554 consumer credit financial promotions, opening 108 cases, in the following sectors:.

  9. FCA Board appoints three new members to the Regulatory Decisions Committee

    News stories Published: 14/01/2014 Last modified: 29/11/2016
    News stories First published:. 14/01/2014. Last updated: 29/11/2016. Share page. ... Since her retirement in 2004, Dame Elizabeth has held a number of public positions, including: independent complaints assessor for the Department for Transport;

  10. FCA fines Sesame Ltd for ‘pay-to-play’ arrangements

    Press Releases Published: 30/10/2014 Last modified: 30/10/2014
    30/10/2014. Last updated: 30/10/2014. Share page. ... Sesame reviewed the response and the firm requested that the provider increase its budget for services by £750,000 per annum for the years 2014 to 2016.
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