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Showing 101 to 110 of 161 search results for complaints data for 2012 H2.

  1. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Misleading advertisements, the mis-selling of low value insurance and poor complaints handling contribute significantly to the general public’s mistrust of financial services. ... We will also continue our work to ensure that firms’ ongoing

  2. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more

  3. Aggregate complaints data charts 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of

  4. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  5. Apply to become a claims management company

    Firm authorisation Published: 27/04/2020 Last modified: 19/12/2023
    Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities.

  6. 100 days of the FCA

    Speeches Published: 09/07/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the ABI Biennial Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  8. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.

  9. 2017 Disclosure Log

    Last modified: 16/11/2023
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2017. 

  10. Consumer investments data review 2020

    Data Published: 18/01/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020.
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