Search results
Showing 161 to 170 of 176 search results for complaints data every six months.
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Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market
As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022. -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and -
Regulating the pensions and retirement income sector: an FCA perspective
Speech by Deb Jones, Director of Supervision, Life Insurance and Financial Advice, delivered at the FCA/TPR: Our Joint Regulatory Strategy - one year on event. -
Firm-level complaints data sortable table: 2023 H2
The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period. -
Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London. -
Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)
This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly. -
Andrew Bailey speech on Free Trade in Financial Services matters
Speech by Andrew Bailey, Chief Executive of the FCA, at the Official Monetary and Financial Institutions Forum Lecture - Free Trade in Financial Services matters -
Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation
In fact, a few months in, they were 4% more likely to exceed their overdraft limit every month. ... Instead, interventions are guided by serious analytical research and data into what works in that particular market.