Search results
Showing 31 to 40 of 469 search results for complaints data every 6 months.
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Consumer Duty: Not once and done
Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
Advice checker: defined benefit pension transfers
Find out if the pension transfer advice you received was right for you, and what to do if you think it wasn’t. -
How to organise a COO
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Armstrong Wolfe COO Summit 2023 -
Scammers target over £2 million in pension pots in the last five months
The FCA are urging anyone saving for their retirement to protect their savings. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
CCR007 consumer credit data: how to complete the return
Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form. -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
Meeting the growth challenge
Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Sustainability
I am pleased to say we have sustained – having now been around for a grand total of 15 months. ... We will also continue our work to ensure that firms’ ongoing complaint-handling processes generally deliver fair redress and that any poorly handled