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Showing 61 to 70 of 446 search results for also required to publish complaints data.
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Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Principal firms who have Credit Broking permissions: Good practice and areas for improvements
We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices. -
General insurance value measures data - July to December 2021
The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021. -
Consumer Investments Strategy - 2 Year Update
The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Relending by high-cost lenders
This report sets out our review findings of relending by firms in the high-cost lenders portfolio. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022. -
General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.