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Showing 151 to 160 of 795 search results for aggregate complaints data.

151. CP14/30: Improving complaints handling

     Consultation papers Published: 12/12/2014 Last modified: 07/02/2022
     We are consulting on proposed changes to rules to improve complaints handling.

152. PS16/11: Complaints against the Regulators

     Policy statements Published: 31/03/2016 Last modified: 31/03/2016
     PS16/11: Complaints against the Regulators. Policy statements First published:. 31/03/2016. Last updated: 31/03/2016. ... In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme.

153. Service standards 2018/19

     Data Published: 24/06/2019 Last modified: 24/06/2019
     The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

154. Using claims management companies

     Know your rights Published: 07/03/2019 Last modified: 01/03/2022
     The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.

155. FCA performance scorecard - comparison metrics for personal current accounts 2021

     Data Published: 14/01/2021 Last modified: 14/01/2021
     This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

156. FCA statement on super-complaint from Which?

     Statements Published: 23/09/2016 Last modified: 01/02/2017
     Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster.

157. GPC SIPP Limited enter administration

     News stories Published: 12/06/2019 Last modified: 15/08/2019
     Following discussions with the Financial Conduct Authority, on 11 June 2019, the sole director of GPC SIPP Limited, a firm authorised and regulated by the FCA, appointed Adam Stephens and Henry Shinners of Smith & Williamson LLP as joint

158. Firm level complaints data 2023 H2 [xlsx]

     Data Published: 25/04/2024
     Firm level complaints data 2023 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

159. FCA sets out broad approach to assessing LCF Complaints

     Statements Published: 18/04/2021 Last modified: 15/03/2022
     We set out our broad approach to assessing London Capital & Finance (LCF) complaints.

160. Liberty SIPP Limited enters administration

     Statements Published: 28/04/2020 Last modified: 28/04/2020
     On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators').