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Showing 1 to 10 of 236 search results for according to new complaints data published today.

1. Total number of complaints continues to fall

   Press Releases Published: 06/10/2016 Last modified: 06/10/2016
   Financial services firms recorded a 2.6% reduction in new complaints between January and June 2016 compared to the previous six months, according to new complaints data published today by the Financial Conduct Authority. The total number of

2. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

   Press Releases Published: 30/03/2016 Last modified: 07/02/2022
   Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

3. New FCA data show 3.76 million complaints about financial services firms

   Press Releases Published: 19/04/2018 Last modified: 31/05/2018
   Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

4. Meeting the growth challenge

   Speeches Published: 15/05/2013 Last modified: 16/08/2013
   Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.

5. Chairman's speech to the Trust in Banking Conference

   Speeches Published: 20/10/2015 Last modified: 22/10/2015
   Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered

6. Laying myths to rest

   Speeches Published: 17/10/2013 Last modified: 17/10/2013
   Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

7. 2016 Disclosure Log

   Last modified: 30/01/2020
   The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

8. FCA and PRA jointly fine Mr James Staley £642,430 and announce special requirements regarding whistleblowing systems and controls at Barclays

   Press Releases Published: 11/05/2018 Last modified: 11/05/2018
   The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have together fined Mr James Staley, Chief Executive of Barclays Group (Barclays), a total of £642,430. Mr Staley failed to act with due skill, care and diligence

9. Journey towards a conduct regulator

   Speeches Published: 05/03/2013 Last modified: 18/07/2013
   Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London

10. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 05/04/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis.