Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 141 to 150 of 542 search results for We use the complaints data to help assess.

  1. Personal data and FCA news, events and groups

    Last modified: 09/05/2024
    Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters.

  2. FCA to review competition concerns in wholesale data markets

    Press Releases Published: 11/01/2022 Last modified: 11/01/2022
    The FCA will launch 2 market studies and gather further information to investigate access to wholesale data.

  3. Directory of certified and assessed persons

    Tasks for regulated firms Published: 04/09/2019 Last modified: 10/02/2023
    Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details.

  4. Information on Whistleblowing - November 2022

    Firms Firm and market data Published: 28/11/2022 Last modified: 09/01/2024
    FCA provides information on Whistleblowing.

  5. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

  6. The FCA publishes data on complaints and redress for the first half of 2013

    Press Releases Published: 16/10/2013 Last modified: 16/10/2013
    Publishing complaints data is a powerful tool that helps encourage competition between firms to improve their service to customers; and help consumers assess their relationships with banks and other providers.”. ... 1,425. Close. The latest complaints

  7. Statement on non-damage BI settlements and deductions in relation to government support

    Statements Published: 03/08/2020 Last modified: 24/03/2021
    Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. 

  8. Diversity, equity and inclusion: How we work

    About us How we operate Published: 20/07/2023 Last modified: 17/11/2023
    As a public body, the FCA aims to eliminate discrimination and advance equality of opportunity. Read more about our work towards our objectives.

  9. FCA performance scorecard - comparison metrics for personal current accounts 2020

    Data Published: 09/01/2020 Last modified: 15/01/2021
    This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  10. Adviser reporting requirements

    Tasks for regulated firms Published: 12/05/2015 Last modified: 09/02/2023
    The FCA needs information to show that you are complying with the Retail Distribution Review (RDR) rules. Learn how to stay compliant.
Related topics