Search results

Showing 1 to 10 of 1436 search results for We publish complaints data.

1. Complaints data

   Data Published: 25/04/2024 Last modified: 25/04/2024
   The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

2. Data

   Last modified: 18/04/2024
   All data published by the Financial Conduct Authority.

3. FCA publishes complaints data for the second half of 2012

   Press Releases Published: 14/04/2013 Last modified: 17/11/2021
   We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

4. FCA publishes PPI complaints deadline final report

   Press Releases Published: 24/04/2020 Last modified: 01/05/2020
   The Financial Conduct Authority (FCA) has published its final report on the impact of the deadline for PPI complaints. The report highlights the outcome of the communications campaign which ran for two years.

5. The FCA publishes data on complaints and redress for the first half of 2013

   Press Releases Published: 16/10/2013 Last modified: 16/10/2013
   The FCA publishes data on complaints and redress for the first half of 2013. ... Firms that receive at least 500 complaints in a six month period must also publish this data on their websites.

6. Financial Conduct Authority publishes first set of data under new complaints rules

   Press Releases Published: 26/04/2017 Last modified: 26/04/2017
   The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.

7. Change to aggregate complaints data: first half (H1) of 2013

   Focus areas Published: 06/05/2016 Last modified: 13/06/2016
   The follow change was made to the aggregate complaints data from 2013 H1.

8. Aggregate complaints data: 2018 H2

   Data Published: 18/04/2019 Last modified: 18/04/2019
   This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

9. About our complaints data

   Data Published: 06/05/2016 Last modified: 19/10/2023
   This page provides more information about how the FCA collects and reports complaints data.

10. CP16/6: Complaints against the Regulators

    Consultation papers Published: 11/02/2016 Last modified: 11/02/2016
    We, along with the Bank of England and the Prudential Regulation Authority (the regulators) are consulting on changes to how complaints about us are reported and responded to. ... If the report makes recommendations or criticisms about the regulators’