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Showing 61 to 70 of 167 search results for UK's cash infrastructure and consumer research.

  1. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  3. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Competition and insurance

    Speeches Published: 02/06/2014 Last modified: 30/07/2015
    Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the General Insurance conference, London.This is the text of the speech as drafted, which may differ from the delivered version.

  5. Mortgage fraud

    Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
    If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

  6. Evaluation of the impact of the Retail Distribution Review and the Financial Advice Market Review

    Calls for input Published: 30/04/2019 Last modified: 03/12/2020
    The Retail Distribution Review (RDR) and the Financial Advice Market Review (FAMR) aim to improve consumer outcomes from financial advice and guidance. The FCA is reviewing their impact on the market to date, and assessing how the market may develop

  7. Electronification of trading

    Speeches Published: 06/04/2016 Last modified: 06/04/2016
    Speech by Edwin Schooling Latter, Head of Markets Policy, FCA, delivered at the FIX 2016 EMEA Trading Conference. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Financial Lives 2022 survey

    Financial Lives Published: 26/07/2023 Last modified: 20/03/2024
    Find out more about the Financial Lives 2022 survey including the FCA's published reports and data. 

  9. Key features of the credit card market

    Tasks for regulated firms Published: 05/08/2015 Last modified: 16/02/2023
    Our research shows that most credit cards have a complex combination of features, fees and interest.

  10. Citizens Advice supercomplaint to the CMA - update

    News stories Published: 09/01/2020 Last modified: 09/01/2020
    The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance