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Showing 1 to 11 of 443 search results for Rules and guidance on payment protection insurance.

1. Payment protection insurance

   Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

2. CP15/39: Rules and guidance on payment protection insurance complaints

   Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
   CP15/39: Rules and guidance on payment protection insurance complaints. Consultation papers First published:. ... In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

3. PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance

   Policy and guidance Policy statements Published: 02/03/2017 Last modified: 09/02/2018
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20. 

4. Repeal and replacement of assimilated law

   Firms Published: 13/07/2023 Last modified: 01/05/2024
   Documents on the repeal and replacement of provisions in the retained EU law.

5. Financial Conduct Authority statement on PPI

   Statements Published: 09/12/2016 Last modified: 18/08/2017
   In Consultation Paper 16/20 (August 2016), we published proposals for rules and guidance on payment protection insurance complaints (PPI). This included proposed rules and guidance concerning a deadline for PPI complaints, and on how firms should

6. CP15/39: Rules and guidance on payment protection insurance complaints [pdf]

   Consultation papers Published: 26/11/2015 Last modified: 27/11/2015
   In this paper, we consult on proposed new rules and guidance for payment protection insurance (PPI) complaints.

7. Outsourcing and operational resilience

   Firms Focus areas Published: 09/01/2020 Last modified: 02/05/2024
   The FCA explains the implications for operational resilience for regulated firms using outsourcing and other third party service providers, and what it expects from them.

8. PS17/3: Payment protection insurance complaints [pdf]

   Policy statements Published: 02/03/2017
   This Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. It completes the consultation process we began in Consultation Paper 15/39 and continued in Consultation Paper 16/20.

9. Business interruption insurance

   Firms Focus areas Published: 11/05/2020 Last modified: 30/04/2024
   Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 

10. CP16/20: Rules and guidance on payment protection insurance complaints: feedback on CP15/39 and further consultation [pdf]

    Consultation papers Published: 02/08/2016 Last modified: 02/08/2016

11. Payment protection insurance research technical report [pdf]

    Consultation papers Published: 30/11/2015 Last modified: 30/11/2015
    This document reports on a quantitative study into PPI commissioned by us, to accompany the separate analytical report of the findings. We have published this alongside CP15/39: Rules and guidance on payment protection insurance complaints.