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Showing 162 to 171 of 487 search results for Redress for payment protection insurance.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. FSA - FG12/17 [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and

  3. The Financial Resilience Survey data

    Data Published: 04/04/2024 Last modified: 04/04/2024
    The FCA presents the results of the final Financial Resilience Survey issued in October 2023.

  4. FSA - Handbook Notice 100 [pdf]

    Handbook Published: 28/05/2010 Last modified: 30/05/2013
    On 27 May 2010, the FSA Board made changes to the Handbook which set the fees and levies for the FSA, FOS and CFEB for 2010/11 and implement substantial changes to FSA fees rules

  5. FCA Final Notice 2014: Stonebridge International Insurance Limited [pdf]

    Final notices Published: 07/08/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 3 and PRIN 6 related to unfair treatment of customers, mis-selling, and culture/governance in the general insurance and protection sector. We imposed a fine and redress.

  6. Supervisory correspondence

    About us How we regulate Published: 23/07/2020 Last modified: 31/05/2022
    Find out how we communicate with the firms we supervise.

  7. Complaints upheld

    Data Published: 19/10/2023 Last modified: 19/10/2023
    This page provides a breakdown of complaints upheld by product group and firm type.

  8. FSA Complaints data 2011 H1 [pdf]

    Data Published: 19/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2011 (H1). Including opened, closed, upheld, speed of closure and redress.

  9. FCA publishes update to pension redress methodology

    Press Releases Published: 10/03/2017 Last modified: 10/03/2017
    The Financial Conduct Authority (FCA) has today announced proposals for updating the methodology used to calculate the redress owed to consumers who were given unsuitable advice to transfer out of a defined benefit (DB) pension scheme.

  10. Express Gifts Ltd enters into £12.5m redress scheme

    Press Releases Published: 17/02/2017 Last modified: 17/02/2017
    Express Gifts Ltd, a direct mail order and online business with permission to sell general insurance products, has entered into an agreement with the Financial Conduct Authority (FCA) to provide £12.5m redress to approximately 330,000 customers who

  11. Business interruption insurance test case – Insurer claims data

    Data Published: 31/03/2023 Last modified: 31/03/2023
    The FCA gathers information regularly from all affected insurers on the progress of their non-damage business interruption insurance claims, and publishes this data.