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Showing 42 to 51 of 668 search results for Payment Protection Insurance complaints.

  1. Payment protection insurance

    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  2. FSA - PS10/12 [pdf]

    Policy statements Published: 10/08/2010 Last modified: 30/05/2013
    Policy FSA - PS10/12 - This Policy Statement PS10/12 reports on the further consultation in CP10/6 and final Handbook text.

  3. Complaints fall by 5%: PPI, current accounts and general insurance still most complained about products

    Press Releases Published: 25/09/2014 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,358,732 new complaints between January and June 2014.

  4. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. FCA finalise plans to place a deadline on PPI complaints

    Press Releases Published: 02/03/2017 Last modified: 18/08/2017
    The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints.

  6. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Interest Rate Hedging Products of over £482m, in relation to payment protection insurance (PPI) of over £4.4bn and have agreed a redress package for up to 7 million consumers potentially ... Misleading advertisements, the mis-selling of low value

  7. Payment Protection Insurance (PPI) monthly payouts graph [pdf]

    Data Published: 15/10/2013 Last modified: 04/08/2016
    The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the

  8. FSA - FG12/17 [pdf]

    Finalised guidance Published: 13/07/2012 Last modified: 20/10/2014
    This guidance sets out our view of what a PPI customer contact letter (CCL) should contain, and how it should be presented so that it is clear, fair and not misleading. This guidance also sets out our view of how our rules on complaint handling and

  9. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    TR14/14 - Redress for payment protection insurance (PPI) mis-sales. Thematic reviews First published:. ... We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints.

  10. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  11. 2018 Disclosure Log

    Last modified: 14/09/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2018. 
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