Search results
Showing 1 to 10 of 89 search results for Firm-level complaints data 2010.
-
Previous complaints data
Explore complaints data for previous years. -
FSA Firm-level complaints data 2010 H1 [xls]
FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure -
FSA Firm-level complaints data 2010 H2 [xls]
FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure. -
About our complaints data
This page provides more information about how the FCA collects and reports complaints data. -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. -
Complaints data items: FAQs
Complaints data items: FAQs -
2016 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. -
Aggregate complaints data: 2016 H1
The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time. -
FSA Commentary on FSA Complaints Data 2010 H1 [pdf]
FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights. -
Firm specific complaints data
The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.