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Showing 141 to 150 of 1586 search results for Firm level complaints data.

  1. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  2. Aggregate complaints data: 2018 H2

    Data Published: 18/04/2019 Last modified: 18/04/2019
    This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

  3. Mutual societies registration function: 2022-23

    Mutual societies Corporate documents Published: 26/05/2023 Last modified: 26/05/2023
    An update on the FCA's work and a breakdown of societies on the register.  

  4. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  5. The FCA launches review into price comparison websites

    Press Releases Published: 24/11/2013 Last modified: 09/12/2016
    Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers; and. ... Check firms are doing the basics, such as complying with all relevant FCA regulatory responsibilities and clearly explaining

  6. 2019 Disclosure Log

    Last modified: 20/03/2024
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2019. 

  7. Financial Conduct Authority publishes first set of data under new complaints rules

    Press Releases Published: 26/04/2017 Last modified: 26/04/2017
    The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.

  8. Our Perimeter Report

    Annual reports Published: 20/07/2022 Last modified: 05/04/2024
    Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products

  9. Business interruption insurance during the coronavirus pandemic - High Court test case

    Statements Published: 15/05/2020 Last modified: 10/06/2020
    Statement on how we are engaging with policyholders and insurance intermediaries on business interruption (BI) insurance.

  10. UBS fined £9.45m for failings in its sale of an AIG fund

    Press Releases Published: 12/02/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has fined UBS AG (UBS) for failures in the sale of the AIG Enhanced Variable Rate Fund (the Fund). These failures led to UBS customers being exposed to an unacceptable risk of an unsuitable sale of the Fund.
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