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Showing 112 to 121 of 455 search results for Financial Lives 2020 survey.

112. Financial Lives survey

     Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

113. FCA launches guidance for firms on the fair treatment of vulnerable customers

     Press Releases Published: 23/02/2021 Last modified: 26/02/2021
     The Financial Conduct Authority (FCA) has published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers.

114. Cash-based money laundering

     Tasks for firms Published: 24/04/2023 Last modified: 24/04/2023
     Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. 

115. Diversity and inclusion: Our role as a regulator

     About us Published: 09/09/2020 Last modified: 25/09/2023
     We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area.

116. Ensuring the fair treatment of customers in vulnerable circumstances

     Firms Published: 16/06/2022 Last modified: 16/06/2022
     The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.

117. Why does the FCA care about diversity and inclusion?

     Speeches Published: 28/01/2021 Last modified: 28/01/2021
     Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, given at the Ethnic Diversity in the City and Corporate UK Summit.

118. Coronavirus (Covid-19): Information for firms on working with consumers and clients

     Published: 10/12/2020 Last modified: 10/12/2020
     Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

119. Business Plan 2022/23

     Business plans Published: 07/04/2022 Last modified: 27/04/2022
     The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

120. Consumer credit — high-cost short-term credit lending data

     Data Published: 24/01/2019 Last modified: 15/05/2019
     This page highlights insightful findings about the high-cost short-term credit market, drawing on both the new regulatory return data submitted to the FCA by consumer credit firms and the FCA's Financial Lives Survey 2017.

121. Regulating for better outcomes - next steps in consumer credit

     Speeches Published: 08/10/2021 Last modified: 08/10/2021
     Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

122. The role of the FCA in a changing regulatory landscape

     Speeches Published: 27/10/2022 Last modified: 27/10/2022
     Speech by Nikhil Rathi, our Chief Executive, delivered at the Lord Mayor's City Banquet at Mansion House.