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Showing 11 to 20 of 888 search results for Consumer Duty implementation.

  1. Dear CEO letter: Implementing the Consumer Duty for closed products and services – life insurance [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  2. Dear CEO letter: Implementing the Consumer Duty for closed products and services - asset management [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  3. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 05/01/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

  4. Dear CEO letter: Implementing the Consumer Duty for closed products and services – all other firms [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  5. Consumer Duty firm survey – Spring 2023

    Data Published: 28/06/2023 Last modified: 28/06/2023
    The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

  6. Expectations of firms offering fractional shares to retail investors

    Firms Published: 01/12/2023 Last modified: 01/12/2023
    FCA's expectations under the Consumer Duty for firms offering fractional shares.

  7. Consumer Duty firm survey – Autumn 2023

    Data Published: 20/02/2024 Last modified: 20/02/2024
    In Autumn 2023, Ipsos UK conducted a second survey with 634 firms not surveyed previously. The FCA wanted to examine how its additional engagement had helped firms prepare for the Consumer Duty.

  8. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 20/02/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

  9. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  10. Contract for differences

    Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
    Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).
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