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Showing 31 to 40 of 57 search results for Aggregate sector wide firm complaints data for 2013.

  1. Commentary on the aggregate complaints data 2014 H2 [pdf]

    Data Published: 30/09/2015 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Commentary on the aggregate complaints data 2015 H1 [pdf]

    Data Published: 30/03/2016 Last modified: 05/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.

  3. Commentary on the aggregate complaints data 2014 H1 [pdf]

    Data Published: 25/09/2014 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

  4. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  5. Banking complaints up as total complaints fall by 7%

    Press Releases Published: 30/03/2015 Last modified: 07/02/2022
    Financial services firms received 2,183,540 new complaints (including those related to PPI) between July and December 2014

  6. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 14/04/2013 Last modified: 17/11/2021
    We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

  7. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more

  8. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  9. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.

  10. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.