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Payment protection insurance (PPI)

The PPI complaints deadline of 29 August 2019 has now passed

We set a deadline of 29 August 2019 for PPI complaints and delivered a nationwide communications campaign to raise awareness of this deadline among consumers.
/ppi/after-complain

What is PPI?

Payment protection insurance (PPI) was usually sold with products that you need to make repayments on, like a loan, credit card or mortgage.

Search for a provider to contact about PPI

Search for a bank or other provider to find links to their PPI websites and contact details.

Complaints made using a claims management company

Find out what it means – and what it will cost you – if you chose to pay a claims company to complain on your behalf.

FAQs - including exceptional circumstances

Find answers to frequently asked questions about different PPI topics.

Contact us about PPI

/ppi/contact-us

Help and support

/ppi/help-and-support