4 minutes
reading time
Why getting product design right really matters to consumers
Charlotte Clark outlines what we found in our review of how firms are designing, monitoring and distributing products and services under the Consumer Duty.
4 minutes
reading time
Why stronger Buy Now Pay Later protections are the right step for consumers
On 15 July, we will start to regulate Buy Now Pay Later (BNPL) for the first time. This is a big milestone, with Parliament having now given us the powers to...
