A man studies a sheet of paper. A woman stands behind him with her hand on his shoulder.
Why getting product design right really matters to consumers
Charlotte Clark outlines what we found in our review of how firms are designing, monitoring and distributing products and services under the Consumer Duty.
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Refining the Consumer Duty to give greater confidence to wholesale firms
Simon Walls outlines how we're making the Duty more precise, proportionate and workable in wholesale markets.