Information on non-financial misconduct surveys - June 2024


Reference Case Number: FOI11360

Freedom of Information: Right to know request:

You asked for information relating to a recent survey conducted by the FCA into non-financial misconduct. The full text of your request is reproduced in Annex A below.

FCA response:

To clarify, the FCA has only carried out one recent survey related to incidents of non-financial misconduct at firms in the UK’s insurance market. We supervise all firms as members of a portfolio of firms, within each sector, that share a common business model. The survey was sent to firms in four portfolios across the wholesale insurance, wholesale banks and wholesale brokers sectors.

The number of firms which submitted information by their initial deadline, missed the initial deadline for a response or sought an extension from the FCA for responding to the survey, broken down by all portfolios which received the survey, is as follows:

Firm responses

Lloyd’s Managing Agents & London Market Insurers (including P&I Clubs)Lloyd's and London Market Insurance IntermediariesWholesale ban  ksWholesale brokersTotals
Firms which submitted information by their deadline166298121182767
Firms which missed their deadline31846086261
Firms which requested extensions4229136

Supporting document

FOI11360 Annex A